<% ' FP_ASP ASP Automatically generated by a Frontpage Component. Do not Edit. On Error Resume Next Session("FP_OldCodePage") = Session.CodePage Session("FP_OldLCID") = Session.LCID Session.CodePage = 1252 Err.Clear strErrorUrl = "" If Request.ServerVariables("REQUEST_METHOD") = "POST" Then If Request.Form("VTI-GROUP") = "0" Then Err.Clear Set fp_conn = Server.CreateObject("ADODB.Connection") FP_DumpError strErrorUrl, "Cannot create connection" Set fp_rs = Server.CreateObject("ADODB.Recordset") FP_DumpError strErrorUrl, "Cannot create record set" fp_conn.Open Application("cc1_ConnectionString") FP_DumpError strErrorUrl, "Cannot open database" fp_rs.Open "OS", fp_conn, 1, 3, 2 ' adOpenKeySet, adLockOptimistic, adCmdTable FP_DumpError strErrorUrl, "Cannot open record set" fp_rs.AddNew FP_DumpError strErrorUrl, "Cannot add new record set to the database" Dim arFormFields0(9) Dim arFormDBFields0(9) Dim arFormValues0(9) arFormFields0(0) = "D3" arFormDBFields0(0) = "Connection" arFormValues0(0) = Request("D3") arFormFields0(1) = "T2" arFormDBFields0(1) = "State" arFormValues0(1) = Request("T2") arFormFields0(2) = "S1" arFormDBFields0(2) = "Comments" arFormValues0(2) = Request("S1") arFormFields0(3) = "D4" arFormDBFields0(3) = "Office" arFormValues0(3) = Request("D4") arFormFields0(4) = "T3" arFormDBFields0(4) = "Email" arFormValues0(4) = Request("T3") arFormFields0(5) = "D5" arFormDBFields0(5) = "Password" arFormValues0(5) = Request("D5") arFormFields0(6) = "D1" arFormDBFields0(6) = "Country" arFormValues0(6) = Request("D1") arFormFields0(7) = "D2" arFormDBFields0(7) = "OS" arFormValues0(7) = Request("D2") arFormFields0(8) = "T1" arFormDBFields0(8) = "Name" arFormValues0(8) = Request("T1") FP_SaveFormFields fp_rs, arFormFields0, arFormDBFields0 If Request.ServerVariables("HTTP_USER_AGENT") <> "" Then FP_SaveFieldToDB fp_rs, Request.ServerVariables("HTTP_USER_AGENT"), "Browser" End If If Request.ServerVariables("REMOTE_HOST") <> "" Then FP_SaveFieldToDB fp_rs, Request.ServerVariables("REMOTE_HOST"), "IP" End If FP_SaveFieldToDB fp_rs, Now, "Timestamp" If Request.ServerVariables("REMOTE_USER") <> "" Then FP_SaveFieldToDB fp_rs, Request.ServerVariables("REMOTE_USER"), "User" End If fp_rs.Update FP_DumpError strErrorUrl, "Cannot update the database" fp_rs.Close fp_conn.Close FP_FormConfirmation "text/html; charset=windows-1252",_ "Form Confirmation",_ "Thank you for submitting the following information:",_ "surv.asp",_ "Return to the form." End If End If Session.CodePage = Session("FP_OldCodePage") Session.LCID = Session("FP_OldLCID") %> Troubleshooting Downloads Survey

March 28, 2001
Troubleshooting Survey
Help us pinpoint the problem some users are experiencing when downloading files from Tealited.com. If you have downloaded Word or Excel files from Jackie's site, please fill out the following survey. All information is used ONLY in the troubleshooting process, name & email is requested so that we may follow up with you if necessary while we try to solve the problem of some people getting a pop-up password request box when downloading Word/Excel files from Jackie's site. You will not be placed on any mailing lists, and the information will not be public at ANY time. If you're not sure if you've been able to download without a password, click on this download link and then return to complete the survey.

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*I get a username/password request whenever I download Word or Excel files from the Tealited Site
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*Country
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*Operating System
*Internet Connection
*MS Office Installed

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This page last updated August 07, 2003
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