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Making 2+2 Calls
For answering machines
Verbage for an answering mach. Hi this is ______ with [company]®
And I was updating my clients and thought of you. We have some
great new scents & a beautiful new line. I'd Love to restock
you right over the Phone my # is ______ Talk to you soon...
Short sweet
and they see how easy it is to reorder candles
Live person:
Hi ______ This
is _____ with [company] do you have a sec?
No=
I just need a
minute so when would be a good time for you?
Yes= Great
just updating my clients for the new year and thought of you. We
have some great new scents & a beautiful new line I would love to
shower you with gifts for NO COST. Are weekdays or weekends
better for you....Get your calender out and let's pick a date...
Offer them the next date avail. in a 2 week span. and go from there....
No way=
OK You know it would help me out in my business by answering this
question. Do you mean no not now or no not ever.
No Not Now=
Would you like me to
call & check back with you in a couple months?
No Not Ever=
OK I'll take you off my list. If you find you need anything
just give me a call. Thanks
If any of the above questions are answered with a yes or no (if you
think they won't be offended--you should end the conversation with
asking for a referral.
Referral =
Just real quick I'm looking for someone Part-time. The schedule is
flexible and they can make an average of $25-45 per hour.
If you think of someone please give them my #. Thanks. If in
person ask them if they know of anyone.
Feel free to customize this to people you are more familiar with or some
past hostesses you can add the "I saw the ______ piece from the new
line and it has your name all over it!"
ONE MINUTE 2 + 2 CALL SCRIPT
Do you want to double your current [company]®
income? If yes, then you are ready for Leadership! You
can do it! So you must really hit the 2 + 2 hard. You
might want to use the following to build your own calendar and the
calendars of others on your team:
Hi, this is ______________, your [company] Consultant - you know,
the candle lady/man. I met you at ______________'s
candle party, (Optional- I'm sitting here with other [company]®
consultants and) I only have one minute to talk to you.
We've been challenged to see just how many parties our team can date
in one hour! You'll be excited when you here about all the
wonderful specials we're offering now. But since I only
have one minute, all I need from you now is a "Yes."
Then I'll call you tomorrow to set a date. Can I count on
you?"
If the
person says:
Yes=
"OK, I'll call you tomorrow to set a date and plan your
party."
NO=
"May I send you a new catalog?"
(If yes the consultant will call and follow through after the catalog
has been sent. Send a copy of the Hostess Specials flyer along
with the catalog.)
Maybe="OK, that's fine. My time is up, but I'll call you tomorrow
to let you know about all the exciting specials I have to offer."
When you call them back they will be expecting your call and anxious
to hear about what you have to offer them. You can share with
them the specials that [company]® is offering or you can offer them
your own special by using Personal Bonus such as the 3-wick candle for
whatever date they book their show on. Example - Book on the
10th and get the candle for $10.00. (This helps you get to the
bonus level early in the month.) Remember that you may want to
put stipulations on "Your" specials like this because you
will have to pay the difference of what the hostess/host pays and what
the item cost you at the personal bonus amount.
Teddi Kella
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